Retail purchases

Payment

Payments for retail purchases are accepted via PayPal. PayPal is a very safe, fast and secure way to pay online without your bank details ever being shared.

If you don’t have a PayPal account you can still use PayPal to pay. Or if you would prefer you can ring the shop on 01656 773736 between 10am -5pm Monday to Saturday and pay using a credit or debit card over the phone.

Delivery and dispatch times

For items in stock we will do our utmost to get your item to you as soon as possible usually 3 business days.

If the item is out of stock will contact you immediately and state the likely lead time.

Postage is free to any address within the U.K on any purchase. Shipping to addresses outside the U.K is available upon request.

Wholesale Purchases

Payment

First orders will be via Pro Forma. After that you may apply for a credit account, trade references will be taken.

Wholesale Payments are invoiced and paid via Bank Transfer or credit card taken over the phone. Please do not use PayPal to pay for wholesale orders.

Delivery and Dispatch times

Large orders will have longer lead times we will be in touch to give you an estimate.

For small orders or specific sizing requests we will do our best to dispatch these in a few days and there will be a nominal postage charge to cover the cost.

Orders over £150 will be sent free of charge.

Get in Touch

Have a question about our Jewellery?

Send us a message using the form below, or alternatively email sophie@kokogifts.co.uk and we'll get back to you within 72 hours.

Send us a Message